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Column: Joy Rios

Joy Rios has worked directly with several EHRs to develop training programs for both trainers and practice staff. She has successfully attested to Meaningful Use for multiple ambulatory practices in both Medicare and Medicaid. She also authored the Certified Professional Meaningful Use course for www.4Medapproved.com. Joy holds an MBA with a focus in sustainability. She is Health IT certified with a specialty in Workflow Redesign, holds HIPAA security certification, and is a great resource for information regarding government incentive programs. For more information, go to www.askjoy.net

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Engage Patients through Medication Education

Engage Patients through Medication Education

By Joy Rios, Health IT Consultant at Ask Joy Health IT Consulting Twitter: @askjoyrios Patient engagement was one of the main buzzwords at HIMSS this year. It’s the kind of topic that can ignite a passionate game of tug-of-war. Some folks define patient engagement to patients accessing their health records or securely messaging their doctors. Others consider patient engagement as medication adherence, a reduction in readmissions, or even the use of mobile health apps. From a patient’s perspective, a common place to “engage” is at the pharmacy, when they receive drug directions that […]

April 26, 2015 | By More
No One Promised Meaningful Use Would Be Easy

No One Promised Meaningful Use Would Be Easy

Let’s Take on the MU Challenges Ahead By Joy Rios, Health IT Consultant at Ask Joy Hello, ‘ello, ‘ello, ‘ello. Anyone else feel like we’re in a Meaningful Use echo chamber? The same statistic is being shared that 55% of providers do not plan to attest to Meaningful Use Stage 2 in 2015. Although the nearly 2,000 sample size of Medical Practice Insider’s poll has merit, I’m really hoping that by focusing solely on these survey results, we don’t contribute to creating a self-fulfilling prophecy. Granted, there are lots of reasons why providers might opt out […]

January 12, 2015 | By More
2015: The Year of The Stick

2015: The Year of The Stick

Where Healthcare Receives Payment Adjustments By Joy Rios, Managing Partner at Practice Transformation Those of you who follow the Chinese zodiac may be aware that 2015 is the year of the sheep. Possibly the most passive of the 12 animals in the Chinese zodiac, sheep are thought of as meek creatures, who are known to be loyal, generous, and kind. If healthcare had its own zodiac, 2015 would certainly be represented by a more aggressive mascot. In fact, it could easily be the “Year of the Stick”, because penalties for the Meaningful […]

December 8, 2014 | By More
Spreading Health IT Literacy

Spreading Health IT Literacy

  Are You Doing Your Part? By Joy Rios, Managing Partner at Practice Transformation Literacy has been on my mind lately –  all kinds. Earlier this month, I had the pleasure of moderating the #HITsm Tweet Chat about health and health IT literacy. The mid-term election offered me some offline opportunities to talk about the language included in voter’s guides and ballots. But most recently, I’ve been thinking about the 2015 Medicare Physician Fee Schedule. Have you seen this thing? This very important, annually published document for Medicare providers participating […]

November 17, 2014 | By More
Value, the Next “Meaningful” Word

Value, the Next “Meaningful” Word

There has been so much talk around the word “meaningful” in healthcare in the past few years. I predict the conversation is going to turn to what “value” means for healthcare. So I’d like to take a moment to open the conversation. By most business- and real-world standards, “value” is determined by adding up all the benefits of a product or service and then dividing the total by its price. Many consumers want the best possible value, that is, they want lots of benefits at the lowest cost. Consider the […]

July 22, 2014 | By More
PQRS – CMS’ Awkward Middle Child

PQRS – CMS’ Awkward Middle Child

PQRS. Another healthcare acronym that is anything but enticing. What? You don’t know, or maybe more accurately, don’t care about these four letters? You’ve been occupied with other healthcare acronyms, mainly EHRs, MU, ICD-10, or HIPAA. That’s fair, they’re all important. But PQRS, is like a middle child – Jan Brady, if you will – who wants attention so badly, but can only cry in frustration when Greg praises Marcia for an idea that she had two days ago. It’s not fair, why does Marcia get all the credit? Marcia, […]

July 7, 2014 | By More
Understanding the Meaningful Use Hardship Exception

Understanding the Meaningful Use Hardship Exception

What is the Meaningful Use Hardship Exception? Penalties for the Medicare EHR Incentive Program are set to begin January 1, 2015 in the form of a 1 percent negative payment adjustment on Medicare Part B reimbursements. The penalty will increase by 1 percent each year, capping at 5 percent in 2019. Remember that there are no penalties under the Medicaid EHR Incentive Program, and Medicaid eligible professionals (EPs) who can only participate in the Medicaid EHR Incentive Program and do not bill Medicare are not subject to these payment adjustments. However, some […]

June 1, 2014 | By More
An Answer to the “Where’s My Money?” Question for MU Attestations

An Answer to the “Where’s My Money?” Question for MU Attestations

As someone who’s been managing Meaningful Use attestations for a number of ambulatory providers for the past couple years, let me tell you, it can be a tedious, hair-pulling process. Not so much the training, or the report running, or even the submission parts. Those parts are I’ve got down. The most frustrating part, I find, is answering the question, “Where is my money?” mainly because that’s the area I have little to no control over. It’s not up to me how long CMS takes to process an attestation. While […]

May 1, 2014 | By More
Patient Engagement, Seeing the Forest through the Trees

Patient Engagement, Seeing the Forest through the Trees

Patient engagement has been on my mind lately. The term is thrown around wildly these days, especially as Stage 2 of Meaningful Use is barreling down upon us. Providers in Stage 2 are now responsible for ensuring that their patients view, download, or transmit their health information. They are also being tracked on whether their patients initiate a secure message to their practice. So EHR vendors are racing to create engaging patient portals to facilitate meeting requirement. But from a patient perspective, what are we supposed to do when we […]

March 24, 2014 | By More